Welcome

Day 1 Agenda

 

Perform check-ins

Derrick

Introductions

Ralph

MOD 1 – Identity

Ralph

Initial Lab Setup

Derrick

Lunch

Noon – 1 pm .EST

MOD 2 – Governance & Compliance

Derrick

MOD 3 – Azure Administration

Ralph

Lab Time until 5 pm .EST

Both – Team Support


Here are a few links that can help you to be successful in this ESI class


1) 

We are taking attendance for this class


2)

Student Access to Labs 

Training Key: 49B36C83FD274718

Please ensure the Training Key is distributed during the class delivery.

In order to access course materials, ask students to navigate to https://esi.learnondemand.net.  From there, students should sign in with a Microsoft Account (Live ID). Students should always login with a Microsoft Account. After signing in, students should click Redeem Training Key at the top of the page and follow the prompts which will give students access to course materials.

System Requirements

To test the lab access and view system requirements, have students go to https://aka.ms/lodtest. This page contains detailed systems requirement information. Students can also launch a test lab to ensure the lab environment works on their computer. Students who will be using their own laptops are encouraged to verify that they can successfully launch labs from the platform prior to their class.


Support

Support requests can be made by contacting TechSkillsSupport@microsoft.com who will escalate your request to the appropriate team. To expedite assistance, include class details (course, start/end date, location, instructor, training key) in your support inquiry.



  • Courseware (SkillPipe): Pre-registered attendees will receive the Skillpipe license key to access Microsoft Official Courseware one business day prior to the start of this course. Once class starts, please ask your audience if they have been able to find the email from SkillPipe (noreply@skillpipe.com) in their Inbox/Junk folder.

If learners are not able to find the email, you should ask them torequest a new Skillpipe license key at https://esisupport.microsoft.com. They should be prepared to provide their Employer name, Trainer name, Delivery ID and Course they are attending. Please note, it may take up to 2 hours for them to receive a response. 

 

  • LODS Training Key: 49B36C83FD274718. Please ensure the Training Key is distributed during the class delivery to all students.

 

  • Survey: Please take 5 – 10 minutes during the afternoon of the final day of the delivery, to ask learners to provide feedback. Encourage learners to look for the “ESI course completed. Next step, book your Free exam!” email they received on the last day of training from esireg@microsoft.com and click on the ESITraining Survey Link. If they can’t find the email, feel free to share the Survey link with them: https://ncv.microsoft.com/aq7DlznZSP


In-class Support

You can contact ESI Support Desk for any technical or logistical issues:

  • Urgent topics (Azure Pass, Check-in / Registration, Lab Access, Teams Meeting Lobby): Start a chat with a Support agent via ESISupport Portal. Once logged-in, you will see a "Let's Chat" icon in the bottom right of the screen. Click there to start a chat! (5 minutes SLA for initial response) 
  • Non urgent topics : create a ticket on ESI Support Portal (2 hours SLA for initial response)







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